Offline address book not updating

For me, new colleagues are not showing up and the contact pictures aren’t displaying either.

They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

Therefore, if you are in Cached Exchange Mode and if you are working online — that is, your connection status is Connected to Microsoft Exchange — Outlook uses both the offline address book and the GAL to provide a complete listing of user information.

If you are in Cached Exchange Mode and your connection status is Disconnected, Trying to Connect, or Offline, you can see only the information that is in the offline address book.

Windows Thread, [Solved] Microsoft Exchange offline address book ERROR 0X8004010F in Technical; In outlook I have started to and a few staff have started recieve sync errors in the sync inbox saying: ...

If Outlook is left running constantly in Cached Exchange Mode, it updates the Offline Address Book automatically about once a day, depending on Address Book updates on the server running Exchange.

This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account in Cached Exchange Mode.

Most home and personal accounts do not use Microsoft Exchange.

This polling interval is 5 minutes by default and can be customized to any value between 5 seconds and 3 hours.

Because Step #1 in the process happens by default every minute then any recent changes in AD should already be imported into the SQL database.